FAQ Answers to procedure questions, up front.

Questions about procedure and internal approval. For questions about course content, see the Odd-e Japan FAQ.

Invoicing & payment

Can we pay by invoice?

Yes. For organisational bookings Gains Line issues the invoice. Tell us the billing name for the invoice and your payment due date when you book.

Do you issue receipts?

Yes. For public courses the receipt follows your Tech-kai booking; for private training it follows the invoice. Tell us if the receipt needs to be made out to a specific name.

Can you give us a quote for internal approval?

Yes. Tell us the course, headcount and timing, and we quote — including whether a public course or private training fits. We can add material for your internal case.

Booking & changes

Can we book several people at once?

Yes. For public courses, book the seats on Tech-kai or contact Gains Line. For larger groups, private training may fit better.

Can we cancel or transfer a booking?

Subject to the terms of each session. Deadlines and rates are on the session’s Tech-kai page. Gains Line handles the procedure for you.

See sessions on Tech-kai

Can we swap a participant for someone else?

Usually yes, before the session starts. Send the new participant’s name and contact to Gains Line. Deadlines differ per session.

What happens between inquiry and kick-off?

Five steps: inquiry → discovery → quote → agreement → kick-off. Gains Line sends the first reply.

Attending

What do we need for an online session?

Tools and recommended set-up are in the session notes on Tech-kai. Tell us in advance if your network has restrictions.

Can we attend in English?

Depending on the session, it is run in Japanese, in English, or with interpretation. The language is shown on each Tech-kai session page. Ask us about private training for English-speaking teams as well.

How is certification granted?

Conditions differ per course and are set by Odd-e Japan and the certifying body; Gains Line has no part in them. See the Odd-e Japan site.

See certified training

Private training & subsidies

Can you run the course in-house for us?

Yes — it fits when a team or department learns together. How to decide between a public course and private training is on a separate page.

Public course or private training?

Are any courses eligible for public subsidies?

Eligible courses are listed on our dedicated page. Please confirm eligibility with the relevant authority.

Go to the reskilling page

We have a question about course content.

Curriculum, theory and cases live on the Odd-e Japan site, along with the content FAQ.

See the Odd-e Japan FAQ

Contact Us Didn’t find your question? Ask us

Procedure or internal approval — send it through the form. Gains Line sends the first reply.